人性化护理对提升儿科依从率和满意度的影响分析(1)
【摘要】 目的：分析人性化护理应用于儿科护理中，对护理依从率和满意度的影响。方法：选取笔者所在医院儿科收治的110例住院患儿按照入院时间予以编号并随机数分组，参照组患儿提供常规护理服务，研究组患儿提供人性化护理服务，对比两组患儿的护理依从和满意度。结果：研
究组患儿的护理依从率显著高于参照组、护理纠纷事件发生率显著低于参照组，护理满意度显著高于参照组，差异均有统计学意义(P<0.05)。
结论：在儿科护理中应用人性化护理，能提升患儿护理依从性，提升护理满意度，从而减少护理纠纷事件的发生，是理想的护理方案，值得推广。
【关键词】 人性化护理; 儿科护理; 依从率; 满意度
doi：10.14033/j.cnki.cfmr.2019.02.033 文献标识码 B 文章编号 1674-6805(2019)02-00-02
Analysis of the Influence of Humanized Nursing on Improving Pediatric Compliance Rate and Satisfaction/LIU Weiwei.//Chinese and Foreign Medical Research，2019，17(2)：-67
【Abstract】 Objective：To analyze the impact of humanized nursing in pediatric nursing on the compliance rate and satisfaction of nursing.
Method：110 hospitalized children in pediatrics department admitted in our hospital were enrolled according to the time of admission and randomized.The reference group provided routine nursing services.The study group provided humanized nursing services.The nursing compliance and satisfaction of the two groups was compared.Result：The nursing compliance rate of the study group was significantly higher than that of the reference group，and the incidence of nursing disputes was significantly lower than that of the reference group.The nursing satisfaction was significantly higher than that of the reference group.The differences between the two groups were statistically significant(P<0.05).Conclusion：The application of humanized nursing in pediatric nursing can improve the nursing compliance of children and improve the satisfaction of nursing，thus reducing the occurrence of nursing disputes.It is an ideal nursing program and worth promoting.
【Key words】 Humanized nursing; Pediatric nursing; Compliance rate; Satisfaction
First-author’s address：Fuzhou Children’s Hospital，Fuzhou 350000，China
儿科护理一直是临床护理工作中的重点和难点，患儿往往依从性差，护理难度高，患儿家属对护理的要求高，护理纠纷发生率也较高[1]。因此，寻找和尝试不同的儿科护理干预模式，保证和提升护理质量，是儿科临床护理工作中长期坚持的目标，也有越来越多的护理模式被应用，而人性化护理是其中应用效果相对突出的一种[2-3]。本研究就人性化护理在儿科护理的应用中，对护理满意度的影响效果进行分析，现报道如下。
1 资料与方法
1.1 一般资料
以110例儿科住院患儿为研究对象，均为笔者所在医院儿科2017年1-12月收治的患儿。在患儿家属同意前提下，按入院先后顺序对患儿进行编号，再利用随机数表法实施分组，每组55例。纳入标准：(1)住院时间在3 d以上;(2)患儿均为单一疾病入院治疗;(3)患儿无精神系统、神经系统疾病，无心理疾病[4]。排除标准：(1)危重症患儿;(2)先天性疾病患儿;(3)严重外伤患儿;(4)存在交流障碍患儿[5]。参照组55例，男29例，女26例，年龄3～11岁，平均(7.31±1.37)岁，病情状况：感冒21例、腹泻17例、哮喘10例、肺炎7例，住院时间4～
11 d，平均(8.53±1.31)d。研究组55例，男28例，女27例，年龄3～12岁，平均(7.35±1.33)岁，病情状况：感冒20例、腹瀉17例、哮喘11例、肺炎7例，住院时间5～11 d，平均(8.73±1.23)d;两组患儿一般资料比较，差异无统计学意义(P>0.05)，有可比性。研究符合医学伦理，患儿家长知情同意，相关证明文件公开签署。, 百拇医药(刘微微)
究组患儿的护理依从率显著高于参照组、护理纠纷事件发生率显著低于参照组，护理满意度显著高于参照组，差异均有统计学意义(P<0.05)。
结论：在儿科护理中应用人性化护理，能提升患儿护理依从性，提升护理满意度，从而减少护理纠纷事件的发生，是理想的护理方案，值得推广。
【关键词】 人性化护理; 儿科护理; 依从率; 满意度
doi：10.14033/j.cnki.cfmr.2019.02.033 文献标识码 B 文章编号 1674-6805(2019)02-00-02
Analysis of the Influence of Humanized Nursing on Improving Pediatric Compliance Rate and Satisfaction/LIU Weiwei.//Chinese and Foreign Medical Research，2019，17(2)：-67
【Abstract】 Objective：To analyze the impact of humanized nursing in pediatric nursing on the compliance rate and satisfaction of nursing.
Method：110 hospitalized children in pediatrics department admitted in our hospital were enrolled according to the time of admission and randomized.The reference group provided routine nursing services.The study group provided humanized nursing services.The nursing compliance and satisfaction of the two groups was compared.Result：The nursing compliance rate of the study group was significantly higher than that of the reference group，and the incidence of nursing disputes was significantly lower than that of the reference group.The nursing satisfaction was significantly higher than that of the reference group.The differences between the two groups were statistically significant(P<0.05).Conclusion：The application of humanized nursing in pediatric nursing can improve the nursing compliance of children and improve the satisfaction of nursing，thus reducing the occurrence of nursing disputes.It is an ideal nursing program and worth promoting.
【Key words】 Humanized nursing; Pediatric nursing; Compliance rate; Satisfaction
First-author’s address：Fuzhou Children’s Hospital，Fuzhou 350000，China
儿科护理一直是临床护理工作中的重点和难点，患儿往往依从性差，护理难度高，患儿家属对护理的要求高，护理纠纷发生率也较高[1]。因此，寻找和尝试不同的儿科护理干预模式，保证和提升护理质量，是儿科临床护理工作中长期坚持的目标，也有越来越多的护理模式被应用，而人性化护理是其中应用效果相对突出的一种[2-3]。本研究就人性化护理在儿科护理的应用中，对护理满意度的影响效果进行分析，现报道如下。
1 资料与方法
1.1 一般资料
以110例儿科住院患儿为研究对象，均为笔者所在医院儿科2017年1-12月收治的患儿。在患儿家属同意前提下，按入院先后顺序对患儿进行编号，再利用随机数表法实施分组，每组55例。纳入标准：(1)住院时间在3 d以上;(2)患儿均为单一疾病入院治疗;(3)患儿无精神系统、神经系统疾病，无心理疾病[4]。排除标准：(1)危重症患儿;(2)先天性疾病患儿;(3)严重外伤患儿;(4)存在交流障碍患儿[5]。参照组55例，男29例，女26例，年龄3～11岁，平均(7.31±1.37)岁，病情状况：感冒21例、腹泻17例、哮喘10例、肺炎7例，住院时间4～
11 d，平均(8.53±1.31)d。研究组55例，男28例，女27例，年龄3～12岁，平均(7.35±1.33)岁，病情状况：感冒20例、腹瀉17例、哮喘11例、肺炎7例，住院时间5～11 d，平均(8.73±1.23)d;两组患儿一般资料比较，差异无统计学意义(P>0.05)，有可比性。研究符合医学伦理，患儿家长知情同意，相关证明文件公开签署。, 百拇医药(刘微微)